Privacy Policy

1. Information We Collect

Account Information

When you register, we collect your name, email address, and password (stored hashed). If you subscribe to a paid plan, payment details are processed and stored by Stripe — we do not store your full card number.

Usage Data

We log API requests including: the URL or query submitted, timestamp, response status, response time, and your IP address. This data is used for analytics, billing, and debugging.

Analytics

We use Ahrefs Analytics to understand website traffic. This may collect anonymized browsing data such as pages visited and referral sources.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process payments and manage your subscription.
• To enforce API usage limits and detect abuse.
• To send transactional emails (quota warnings, billing receipts, account notifications).
• To respond to support requests.

3. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe — for payment processing.
• Resend — for transactional email delivery.
• Bugsnag — for error monitoring and debugging.
• Law enforcement — if required by law or to protect our rights.

4. Data Retention

API logs are retained for 12 months. Account data is retained for the lifetime of your account. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law (e.g., billing records).

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of your personal data.
• Rectification — correct inaccurate personal data.
• Erasure — request deletion of your account and data.
• Portability — receive your data in a machine-readable format.
• Objection — object to certain processing of your data.

To exercise these rights, email hello@productscrapes.com.

6. Cookies

We use essential cookies for session management and authentication. We do not use advertising or tracking cookies. Third-party analytics (Ahrefs) may set their own cookies.

7. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt), and secure API token management. However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your data may be processed in countries other than your own. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at hello@productscrapes.com.